To avoid any risk of tying up your lines, place the customer service booth just outside your event, away from entry and sales lanes. Place customer service outside of entry.Since they paid extra for a ticket, VIPs deserve to have an extra-smooth experience. If you’re selling VIP tickets, map out a separate line and/or ticketing booth for them. This helps the rest of your team stay aligned on the day of the event, even when they’re in different locations. It can also note out exactly how many scanners are needed at each gate, table, or lane. Your site map should include more than just physical structures. Put your security station before your ticket scanning area so there won’t be a backup between the two stations. It takes longer to do security checks than it does to scan tickets. Place security before ticket scanning.You can use stanchions or barriers to create the chute in real life. Then, adjust the amount of zig-zagging fans have to do based on the amount of traffic you anticipate. To establish order and alleviate bunching as fans approach the venue, map out an entry “chute” that leads to your check-in point. If you increase the number of entry points, you can decrease the number of lanes at each gate. Each entry point helps alleviate traffic bottlenecks.
In this post, Goodwin offers up the top 8 things you need to take into consideration when building your event map: Goodwin has managed event logistics for thousands of major events, including Tribeca Film Festival and Governors Ball Music Festival. To perfect your event map, tap the expertise of Tommy Goodwin, Director of Field Operations at Eventbrite.
Not only can a detailed event map eliminate staff confusion - it can also make them much more efficient.
But building an event map is a critical step for any festival or event. You’re an event planner, not a cartographer.
0 kommentar(er)
